Introduction
Getting a new electricity connection in Pakistan used to be a slow, paperwork-heavy process. Applicants had to visit offices multiple times, submit physical documents, and wait weeks for updates. To solve these issues, WAPDA and all DISCOs introduced the Electricity New Connection (ENC) System.
The ENC System is an online platform that allows citizens to apply for a new electricity meter connection from home. Whether you need a domestic, commercial, industrial, or temporary connection, the ENC system makes the entire process transparent, trackable, and faster.
This guide explains what the ENC system is, how it works, how to apply online, required documents, tracking process, and common problems—all in one place.
What is the Electricity New Connection (ENC) System?
The ENC System is an official online portal developed for electricity consumers in Pakistan to apply for new connections digitally. It is used by all major Distribution Companies (DISCOs), including:
- LESCO (Lahore)
- FESCO (Faisalabad)
- IESCO (Islamabad)
- GEPCO (Gujranwala)
- MEPCO (Multan)
- HESCO (Hyderabad)
- PESCO (Peshawar)
- QESCO (Quetta)
- SEPCO (Sukkur)
The system eliminates manual delays and ensures that applications move through a defined digital workflow.
Types of Electricity Connections Available
Through the ENC system, you can apply for:
1. Domestic Connection
For homes, apartments, and residential buildings.
2. Commercial Connection
For shops, offices, plazas, and business premises.
3. Industrial Connection
For factories, workshops, and manufacturing units.
4. Temporary Connection
For events, construction sites, and short-term usage.
How to Apply for Electricity New Connection Online (ENC)
Follow these steps to apply successfully:
Step 1: Visit the Official ENC Portal
Go to your DISCO’s official website and open the Electricity New Connection (ENC) section.
Step 2: Create an Application
- Select New Connection
- Choose your DISCO
- Enter applicant details (CNIC, mobile number, address)
Step 3: Upload Required Documents
Upload clear scanned copies (details below).
Step 4: Submit Application
After submission, you will receive a tracking/reference number.
Step 5: Track Application Status
Use the tracking number to check progress online.
Required Documents for ENC Application
You will need the following documents:
- Applicant CNIC (front & back)
- Ownership proof (registry, allotment letter, or lease)
- Neighbor electricity bill
- Wiring test report (from licensed electrician)
- Site plan / layout
- No-objection certificate (if required)
For commercial or industrial connections, additional documents may be required.
ENC Application Tracking Process
One of the biggest advantages of the ENC system is real-time tracking.
You can track:
- Application verification status
- Site inspection progress
- Demand notice issuance
- Meter installation schedule
Simply enter your ENC tracking number on the portal.
Demand Notice & Fee Payment
Once your application is approved:
- A Demand Notice is generated
- It includes meter charges, security deposit, and connection fees
- Payment can be made via bank or designated payment channels
After payment confirmation, the case moves to meter installation.
Meter Installation Timeline
Average timelines (may vary by DISCO):
- Domestic connection: 2–4 weeks
- Commercial connection: 3–6 weeks
- Industrial connection: 4–8 weeks
Delays may occur due to document issues, inspection problems, or area load constraints.
Common Problems & Solutions
Problem: Application stuck at verification
Solution: Recheck uploaded documents and contact your DISCO support.
Problem: Demand notice not issued
Solution: Track status online or visit the subdivision office.
Problem: Delay in meter installation
Solution: File a complaint with reference number.
Benefits of the ENC System
- 100% online application
- No agent or middleman required
- Transparent tracking
- Reduced corruption
- Time-saving process
- Equal access across Pakistan
ENC System for Major DISCOs
Each DISCO uses the same ENC framework with minor variations:
- LESCO ENC System – Lahore region
- FESCO ENC System – Faisalabad region
- IESCO ENC System – Islamabad & Rawalpindi
- MEPCO ENC System – South Punjab
- PESCO ENC System – KPK
- QESCO ENC System – Balochistan
Frequently Asked Questions (FAQs)
Is the ENC system free?
Yes. Applying online is free. You only pay official connection charges.
Can I apply without property ownership?
Usually no. Ownership or legal proof is required.
How long does approval take?
Normally 15–30 days, depending on connection type and DISCO workload.
Can I track ENC status online?
Yes, using your application tracking number.
Conclusion
The Electricity New Connection (ENC) System has transformed how electricity connections are issued in Pakistan. By digitizing the process, WAPDA and DISCOs have made applications faster, fairer, and more transparent.
If you are planning to apply for a new electricity meter, always use the official ENC portal, upload correct documents, and track your application regularly to avoid delays.