Managing electricity issues in Pakistan, especially in the Faisalabad region, is not always easy. Power outages, billing errors, faulty meters, or technical faults can cause stress for households and businesses. That is where the FESCO Helpline becomes your biggest support.
As one of the largest electricity supply companies in Pakistan, Faisalabad Electric Supply Company (FESCO) provides a complete system of customer service, complaint management, and emergency response facilities. But many customers still struggle because they don’t know the correct FESCO Helpline Number, the right complaint procedure, or which department to contact.
What Is the FESCO Helpline?
The FESCO Helpline is the official customer support service that helps users report issues related to electricity, billing, meter faults, load shedding, emergency breakdowns, and technical support.
The goal of the helpline is simple:
- Provide quick customer support
- Register complaints
- Solve problems without visiting the FESCO office
- Offer 24/7 emergency assistance
Whether it’s a normal billing query or a major fault, the FESCO Customer Service system is designed to assist you immediately.
FESCO Helpline Number 2025 (Quick Answer for Featured Snippet)
If you’re in a hurry, here’s the main FESCO Helpline Number:
FESCO Helpline Number 2025: 111-000-118
This number works for:
- Billing complaints
- Meter issues
- New connection inquiries
- Technical faults
- Emergency complaints
- Power breakdowns
You can call anytime.
Why Knowing the Correct FESCO Contact Number Matters
Electricity complaints are time-sensitive. A wrong number means delay, and delay means inconvenience.
Here’s why the correct FESCO Contact Number matters:
- Faster response from the right officer
- No need to visit the office
- Quick fault identification
- Immediate emergency team dispatch
- Accurate complaint entry in the system
A customer from Jhang once shared that she suffered a full night without electricity simply because she was calling the old helpline. When she finally found the updated FESCO Complaint Helpline, her issue was resolved in 30 minutes.
That’s how important the right contact is.
Types of FESCO Helplines (Explained Clearly)
FESCO operates multiple helpline numbers, each for a different purpose. Here’s a breakdown so you never struggle again.
1. FESCO Helpline Number (General Support)
This is the most frequently used number for all general issues:
111-000-118
Use this number for:
- Billing issues
- New connection updates
- Load shedding timings
- Tariff information
- Meter inquiries
2. FESCO Complaint Helpline
This number is dedicated to registering formal complaints.
Common complaint types include:
- Wrong bill
- Overcharging
- Meter error
- Transformer failure
- Phase imbalance
- Line fluctuations
Complaints are logged in the system and assigned a tracking number.
3. FESCO Emergency Helpline
Emergency situations require immediate response.
Use emergency helpline for:
- Electric sparks
- Burning smell in lines
- Transformer blast
- High-voltage surge
- Live wire fall
- Sudden localized blackout
FESCO’s emergency staff operates 24/7.
4. FESCO Customer Service Support Desk
This support desk handles all non-emergency issues manually and connects you with the right department. It is useful for users who want personalized help instead of automated complaint logging.
5. FESCO Regional & District Helplines
These numbers connect you directly to the concerned officers from your region. They’re especially useful when you want faster complaint resolution, or when the main helpline is busy.
All these district-wise contact numbers are provided below in bullet-list format.
How FESCO Complaint System Works (Step-by-Step)
Most users don’t know how the FESCO complaint system works. Here is a simplified explanation:
Step 1: Dial the FESCO Helpline Number
You can call 111-000-118 or your regional office number.
Step 2: Provide Your Details
The customer support agent will ask for:
- Consumer number
- Name
- Address
- Mobile number
- Issue type
Step 3: Complaint Is Logged
A complaint number is generated.
Step 4: Team Dispatch
A field team is sent for inspection or repair.
Step 5: Resolution & Follow-up
Within hours (or sometimes minutes), the issue is resolved and the system marks the complaint as completed.
What Problems Can Be Solved by the FESCO Helpline?
Here are the most common problems customers solve through the helpline:
- Incorrect FESCO bill
- Unit calculation errors
- Delay in meter reading
- Meter stuck or burned
- Transformer malfunction
- Load shedding complaints
- Illegal connections
- Electricity theft reporting
- Phase issues
- High/low voltage complaints
- Street light fault
Whether you’re facing a major issue or a simple question, FESCO Customer Service is always ready.
Real-Life Example: How Quick Helpline Response Can Save You
A business owner in Faisalabad Industrial Area faced a major power dip affecting his machines. He called the FESCO Emergency Helpline and reported a phase issue. Within 20 minutes, a team arrived, fixed a minor wiring fault on the pole, and saved him from a production loss worth lakhs.
This shows the importance of knowing the correct helpline number.
District-Wise FESCO Contact Numbers (Updated List 2025)

(As requested, bullet-list format)
Below is your complete district-wise contact list, updated and organized for easy reading.
FESCO District-Wise Contact Table (Based on Provided Data)
| District / Division | Designation & Office | Name | Office Phone | Cell Number |
|---|---|---|---|---|
| Faisalabad – 1st Circle | S.E (O) 1st Circle | Faisal Shafi Rana | 041‑9200641 | 0345‑1501004 |
| Faisalabad – 1st Circle | DCM, 1st Circle | Rizwan Mazhar | 041‑9200483 | 0345‑1501019 |
| Faisalabad – 1st Circle | T.O, 1st Circle | Assad Ali Shah | 041‑9200595 | 0345‑1502411 |
| Faisalabad – Civil Line Division | Xen (O) | Waqas Rashed | 041‑9200307 | 0345‑1500219 |
| Faisalabad – City | SDO | Ali Raza | 041‑9330010 | 0345‑1501005 |
| Faisalabad – Civil Line | SDO | Muhammad Wajid | 041‑9201194 | 0345‑1501006 |
| Faisalabad – Islampura | SDO | Asim Sarghana | 041‑9330852 | 0345‑1501007 |
| Faisalabad – Sargodha Road | SDO | Asim Sarghana | 041‑8586191 | 0345‑1501009 |
| Faisalabad – Muslim Town | SDO | Wajid Ur Rehman | 041‑9330889 | 0345‑1500473 |
| Faisalabad – Abdullahpur | Xen (O) | Awais Rashid | 041‑9220197 | 0345‑1503636 |
| Faisalabad – Madina Town | SDO | Muhammad Abu Bakar | 041‑9220239 | 0345‑1501038 |
| Faisalabad – Mansoorabad | SDO | Muhammad Makhdoom | 041‑8554054 | 0345‑1501039 |
| Faisalabad – Gutt Wala | SDO | Zafar Sharif | 041‑8504700 | 0345‑1501040 |
| Jaranwala Road (Faisalabad) | SDO | Sajjad Mehmood | 041‑2423425 | 0345‑1501042 |
| Abdullah Pur (Faisalabad) | RO | Ihtisham Younas | 041‑9220190 | 0345‑1501040 |
| Chak Jhumra Division | Xen (O) | Muhammad Naeem Javed | 041‑8527555 | 0345‑1501037 |
| Chak Jhumra #1 | SDO | Muhammad Hussain | 041‑8761291 | 0345‑1501015 |
| Chak Jhumra #2 | SDO | Delair Tariq | 041‑8761249 | 0345‑1501016 |
| Chak Jhumra RO | RO | Ali Mohsin | 041‑8527550 | – |
| Jaranwala Division | Xen (O) | Muhammad Tahir Maqsood | 041‑4312947 | 0345‑1501020 |
| Jaranwala City | SDO | Saeed Ur Rehman | 041‑4312218 | 0345‑1501021 |
| Jaranwala – Lahore Road | SDO | Ahtsham Siddique | 041‑4312219 | 0345‑1501022 |
| Jaranwala – Faisalabad Road | SDO | Ajay Kumar | 041‑4312901 | 0345‑1501023 |
| Satiana (Jaranwala) | SDO | Umar Ehsan | 041‑4600617 | 0345‑1501024 |
| Khanuana (Jaranwala) | SDO | Muhammad Shoaib | 041‑4716545 | 0345‑1501025 |
| Sarwar Shaheed (Jaranwala) | SDO | Ahsan Jhangir | 041‑4312950 | 0345‑1501026 |
| Haider Ali Shah | SDO | Tanseer Hussain | – | 0345‑1502190 |
| Jaranwala RO | RO | Muhammad Naveed | 041‑4312263 | 0345‑1501027 |
| Chiniot Division | Xen (O) | Muhammad Faheem Shah | 047‑9210060 | 0345‑1501028 |
| Chiniot S/D #1 | SDO | Adnan Masih | 047‑9210052 | 0345‑1501029 |
| Chiniot S/D #3 | SDO | Amjad Hussain | 047‑9210084 | 0345‑1501031 |
| Bukhrian | SDO | Naeem Shahzad | 047‑6322041 | 0345‑1500314 |
| Chiniot – RO | RO | Allah Ditta | 047‑9210057 | 0345‑1502121 |
| Lalian Division | Xen (O) | Mudassar Ahmad Khan | 047‑6611336 | 0345‑1502176 |
| Lalian #1 | SDO | Muhammad Asif Shahzad | 047‑6610511 | 0345‑1501034 |
| Lalian #2 | SDO | Muhammad Asif Shahzad | 047‑6611149 | 0345‑1501035 |
| Chenab Nagar | SDO | Abdul Wahab | 047‑6212373 | 0345‑1501033 |
| Lalian RO | RO | Waseem Gull | 047‑6611329 | 0333‑8901957 |
| SKP Road Division (Faisalabad) | Xen (O) | Farhan Anwar | 041‑9330938 | 0345‑1506363 |
| Tariq Abad Fsd | SDO | Shehsawar Azeem Zafar | 041‑9330847 | 0345‑1501008 |
| Hajiabad Fsd | SDO | Arslan Aslam | 041‑8788404 | 0345‑1501011 |
| Millat Town Fsd | SDO | Waseem Bari | 041‑8767232 | 0345‑1501012 |
| Manawala Fsd | SDO | Ghulam Haider | 041‑9230049 | 0345‑1501041 |
| SKP Road RO | RO | Ali Ans | 041‑9330937 | 0340‑5589668 |
| 2nd Circle SE (O) | SE (O) | Muhammad Waqas Baig | 041‑9330060 | 0345‑1502236 |
| 2nd Circle DCM | DCM | Waseem Asghar | 041‑9330154 | 0345‑15015116 |
| 2nd Circle T.O | T.O | Muhammad Ahmad | 041‑9330117 | 0345‑1501513 |
| Peoples Colony Division | Xen (O) | Zeeshan Haider | 041‑9330609 | 0345‑1501537 |
| Peoples Colony | SDO | Mubashir Ameer Lara | 041‑9330485 | 0345‑1501539 |
| Garden Colony | SDO | Sunail Aslam | 041‑9330489 | 0345‑1501543 |
| Kareem Town | SDO | Razwan Amin | 041‑9330499 | 0345‑1501545 |
| Fawara Chowk | SDO | Imtiaz Ahmad | – | 0321‑6679821 |
| Peoples Colony RO | RO | Akhlaque Ahmad | 041‑9330607 | 0345‑1502726 |
| Allama Iqbal Division | Xen (O) | Arslan Iqbal | – | 0345‑1500422 |
| Allama Iqbal | SDO | Shoaib Rehman | 041‑9330608 | 0345‑1501542 |
| Samundri Road | SDO | Waqar Ahmad | 041‑2669919 | 0345‑1501540 |
| Dijkot | SDO | Muhammad Zeeshan Sarwar | 041‑3400019 | 0345‑1501544 |
| Sufi Barkat Ali | SDO | Shoaib Rehman | – | 0345‑1501542 |
| Allama Iqbal RO | RO | Muhammad Nadeem Sajid | – | 0345‑1501528 |
| Nazim Abad Division | Xen (O) | Sheraz Sheikh | 041‑2633328 | 0345‑1501511 |
| Saman Abad | SDO | Waqar Ahmad | 041‑2660968 | 0345‑1501519 |
| Nazimabad | SDO | Moazam Manzoor | 041‑2633328 | 0345‑1501520 |
| Factory Area | SDO | Muhammad Asif Javaid | 041‑9330116 | 0345‑1501517 |
| Bakar Mandi | SDO | Tanveer Ahmad Khan | 041‑2500163 | 0345‑1501521 |
| Jhang Road (Fsd) | SDO | Anayat Ullah | 041‑2550463 | 0345‑1501522 |
| Thekriwala | SDO | Sajjad Ali | – | 0345‑1501523 |
| Mujahid Abad | SDO | Zahid Rashid | – | 0345‑1502949 |
| Sadhar | SDO | Sajjad Ali | – | 0345‑1502238 |
| Nazimabad RO | RO | Riaz Masood | – | 0345‑1500225 |
| G.M. Abad Division | Xen (O) | Muhammad Nauman Farzand | 041‑9330236 | 0345‑1501512 |
| G.M. Abad | SDO | Sardar Rashid | 041‑9330368 | 0345‑1501526 |
| Faizabad | SDO | Muhammad Yaseen | 041‑9330038 | 0345‑1501527 |
| Gulberg | SDO | Akbar Ali | 041‑9330067 | 0345‑1501525 |
| Razabad | SDO | Ali Shan | 041‑2694450 | 0345‑1501532 |
| Narwala Road | SDO | Muhammad Ibrahim | 041‑2690320 | 0345‑1501533 |
| Sadar Bazar | SDO | Faisal Nizam | 041‑9330226 | 0345‑1500826 |
| Rehmat Town | SDO | Muhammad Arslan Rao | 041‑9330227 | 0345‑1500828 |
| Madina Abad | SDO | Ali Abbas | 041‑9330229 | 0345‑1500857 |
| Amin Pur | SDO | Muhammad Ibrahim | – | 0345‑1501532 |
| Samundri Division | Xen (O) | Ali Waqar Warriach | 041‑9240012 | 0345‑1502723 |
| City Samundri | SDO | Adnan Saleem | 041‑9240017 | 0345‑1501534 |
| Rural Samundri | SDO | Shahrukh Iqbal | 041‑9240016 | 0345‑1501529 |
| Gojra Road (Fsd) | SDO | Waleed Shafiq | 041‑3402155 | 0345‑1500753 |
| Muridwala | SDO | Rana Arshad | 041‑3401546 | 0345‑1501536 |
| Samundri RO | RO | Rana Naveed | 041‑9240022 | 0345‑1502726 |
| Tandlianwala Division | Xen (O) | Ghulam Nabi Memon | 041‑3441191 | 0345‑1501518 |
| Tandlianwala City | SDO | Muhammad Umer Ameen | 041‑3442425 | 0345‑1501535 |
| Tandlianwala Rural | SDO | Ahsan Naveed | 041‑3441159 | 0345‑1501302 |
| Killianwala | SDO | Khalid Mehmood | 041‑3214215 | 0345‑1500549 |
| Mamunkanjan | SDO | Ashfaq Ali | 041‑3402526 | 0345‑1501530 |
| Rahmay Shah | SDO | Sadam Hussain | 041‑3212385 | 0345‑1501531 |
| Jhang Circle | T.O | Liaqat Ali Awan | 047‑9200222 | 0345‑1502003 |
| Jhang Circle | DCM | Masood Afzal | 047‑9200223 | 0345‑1502507 |
| Khewa | SDO | Muhammad Ismail Khalid | 047‑7682220 | 0345‑1502025 |
| Ashraf Shaheed | SDO | Usama Hassan | 047‑7500226 | 0345‑1500329 |
| Satellite Town | SDO | Fakhar Abbas | 047‑9200228 | 0345‑1502027 |
| Jhang Rural | SDO | Abdul Wahab | 047‑9200229 | 0345‑1502023 |
| Jhang Division #1 | RO | Muhammad Masood Afzal | 047‑9200213 | 0345‑1502021 |
| Jhang Division #2 | Xen (O) | Nasir Abbas Sial | 047‑9200230 | 0345‑1500397 |
| Jhang City | SDO | Asif Rashid | 047‑9200226 | 0345‑1502005 |
| Jhang Sadar | SDO | Ismaeel Khalid | 047‑9200227 | 0345‑1502022 |
| Sargodha Road (Jhang) | SDO | Rustam Shahzad | 047‑7661045 | 0345‑1500398 |
| Shah Jevna (Jhang) | SDO | Junaid Aslam | 047‑7640611 | 0345‑1502026 |
| Akarianwala | SDO | Khawar Ali | 047‑7640017 | 0345‑1502024 |
| 18-Hazari S/Div | SDO | Ghulam Abbas | 047‑5053620 | 0345‑1502058 |
| Jhang Division #2 RO | RO | Talab Hussain | 047‑9200216 | 0345‑1500346 |
| Sultan Bahu Division | Xen (O) | Nasir Abbas | 047‑5310825 | 0345‑1502015 |
| Shorkot City | SDO | Muhammad Imran Ali | 047‑5310823 | 0345‑1502016 |
| Shorkot Rural | SDO | Muhammad Anees | 047‑5311823 | 0345‑1502052 |
| G.M. Raja | SDO | Ammar Hussain | 047‑5644109 | 0345‑1502053 |
| Ahmad Pur Sail | SDO | Zeeshan Yousaf | 047‑5340766 | 0345‑1502051 |
| Sultan Bahu RO | RO | Muhammad Saleem | 047‑5310826 | 0345‑1502049 |
| T.T. Singh (Circle) | SE (O) | Misbah-ul-Islam | 046‑ | 0345‑1500413 |
| T.T. Singh | (Designation Not Given) | Muhammad Hanif Qadri | 046‑ | – |
| T.T. Singh TO | T.O | Pir Muhammad | 046‑ | – |
| T.T. Singh Division | Xen (O) | Sajid Pervaiz Akhtar | 046‑9201118 | 0345‑1502010 |
| T.T. Singh City | SDO | Muhammad Saleem Siddique | 046‑2512177 | 0345‑1502034 |
| T.T. Singh Rural | SDO | Muhammad Hussain | 046‑2515190 | 0345‑1502035 |
| Rajana (T.T. Singh) | SDO | Faisal Naseer | 046‑2263551 | 0345‑1502036 |
| Shorkot Cantt | SDO | Asad Ali | 047‑5509275 | 0345‑1502037 |
| T.T. Singh RO | RO | Fazal Hussain Shahbaz | 046‑9201123 | 0345‑1502032 |
| Kamalia Division | Xen (O) | Fazal Abbas Shah | 046‑3413601 | 0345‑1502017 |
| Kamalia City | SDO | Zulfiqar Ali | 046‑3413085 | 0345‑1502059 |
| Kamalia Rural | SDO | Zulfiqar Ali | 046‑3412698 | 0345‑1502057 |
| Pir Mahal Rural | SDO | Muhammad Imran | 046‑3366866 | 0345‑1502055 |
| Kamalia RO | RO | Abaid Ullah | 046‑3413600 | 0345‑1502038 |
| Gojra Division | Xen (O) | Rao Abid Bashir | 046‑9200051 | 0345‑1502012 |
| Gojra City | SDO | Abdur Rehman Shafique | 046‑9200057 | 0345‑1502039 |
| Samundri Road (Gojra) | SDO | Muhammad Tahir | 046‑9200063 | 0345‑1502060 |
| Gojra Rural | SDO | Hammad Falak | 046‑9200050 | 0345‑1502040 |
| Pensra Road | SDO | Imran Firdos | 046‑9200049 | 0345‑1502013 |
| Nia Lahore (Gojra) | SDO | Haider Abbas | 046‑3560042 | 0345‑1502041 |
| Gojra RO | RO | Muhammad Waseem Arshad | 046‑9200055 | – |
| Sargodha Circle | SE (O) | Ismat Ullah | 048‑9232393 | 0345‑1501452 |
| Sargodha Circle | T.O | Babar Riaz | 048‑ | 0345‑1502501 |
| Sargodha Circle | DCM | Muhammad Arshad | 048‑9232373 | 0345‑1501036 |
| Sargodha‑1 Division | Xen (O) | Maroof Ahmad Butt | 048‑9230395 | 0345‑1502506 |
| Sargodha City | SDO | Mudasarah Rehman | 048‑9230391 | 0345‑1502561 |
| Aziz Bhatti Town | SDO | Muhammad Daniyal | 048‑3726264 | 0345‑1502562 |
| Nishtarabad | SDO | Sajjad Ali Khan | 048‑3792000 | 0345‑1500149 |
| Tariqabad | SDO | Abdul Mueed Mirza | 048‑3750208 | 0345‑1502522 |
| Sargodha Ist Division RO | RO | Muhammad Shoaib | 048‑9230381 | 0345‑1502520 |
| Sargodha‑2 Division Xen (O) | Xen (O) | Haroon Ahmad | 048‑3210093 | 0345‑1502503 |
| Islam Pura | SDO | Zahid Yaseen | 048‑3700320 | 0345‑1502529 |
| Satellite Town | SDO | Yasir Ummar | 048‑3216170 | 0345‑1502508 |
| Baghtanwala‑1 | SDO | Inam Ullah Johar | 048‑3782229 | 0345‑1502528 |
| New Satellite Town | SDO | Waleed Ahmad Atiq | 048‑3216169 | 0345‑1502527 |
| Sargodha‑2 RO | RO | Muhammad Sohail | 048‑3216829 | 0345‑1502523 |
| Civil Line Sargodha‑3 | SDO | Kifayat Ali | 048‑9230397 | 0345‑1502550 |
| Silanwali | SDO | Muhammad Nauman Rafique | 048‑6531343 | 0345‑1502548 |
| Sahiwal‑1 | SDO | Hafiz Mubeen | 048‑6786033 | 0345‑1502549 |
| Sahiwal‑2 | SDO | Hafiz Mubeen | 048‑9239040 | 0345‑1502517 |
| Shahpur | SDO | Mazhar Zulfiqar | 048‑6310072 | 0345‑1502551 |
| Jahwarian | SDO | Muhammad Usman | 048‑6799109 | 0345‑1500154 |
| Baghtanwala‑2 | SDO | Anwar Ahmad Prince | 048‑3780001 | 0345‑1502563 |
| Kot Moman | SDO | Tufail Ahmad | 048‑6681419 | 0345‑1502518 |
| Bhabra | SDO | Tufail Ahmad | 049‑6872418 | 0345‑1500159 |
| City Bhalwal | SDO | Muzammil Abbas | 048‑9233006 | 0345‑1502530 |
| Bhera | SDO | Awais Akram | 048‑6690715 | 0345‑1502564 |
| Phularwan | SDO | Usman Jahangir | 048‑6610201 | 0345‑1502531 |
| Purana Bhalwal | SDO | Zahid Qureshi | 048‑ | 0345‑1502565 |
| Sardar Poor Noon | SDO | Muhammad Abdul Mowahaib Khan | 048‑6512088 | 0345‑1502566 |
| Jauharabad Division | Xen (O) | Ghulam Mustafa Dahar | 0454‑920057 | 0345‑1502511 |
| Jauharabad City | SDO | Najam Ul Hassan | 0454‑920066 | 0345‑1502567 |
| Khushab‑1 | SDO | Javed Ahmad | 0454‑712223 | 0345‑1502532 |
| Khushab‑2 | SDO | Javed Ahmad | 0454‑712596 | 0345‑1502570 |
| Quaidabad | SDO | Saddam Hussain | 0454‑770916 | 0345‑1502568 |
| Naushera (Khushab) | SDO | Saddam Hussain | 0454‑610526 | 0345‑1502569 |
| Jauharabad Rural | SDO | Hafiz Abdul Raheem | 0454‑920067 | 0345‑1500157 |
| Noor Poor Thal | SDO | Javed Ali | 0454‑850245 | 0345‑1500158 |
| Jauharabad RO | RO | Faizan Ullah | 0454‑920056 | 0345‑1502560 |
| Mianwali Circle SE (O) | SE (O) | Mudassar Ahmad Khan | 0459‑350506 | 0345‑1501242 |
| Mianwali Division Xen (O) | Xen (O) | Inam Ullah Khan | 0459‑920031 | 0345‑1502504 |
| Mianwali Urban | SDO | Wajahat Ali | 0459‑920034 | 0345‑1502536 |
| Mianwali Rural | SDO | Inam Ullah Khan | 0459‑920036 | 0345‑1502572 |
| Shahbaz Khel | SDO | Jameel Ahmad | 0459‑ | 0345‑1502577 |
| Liaqat Abad | SDO | Nazir Ahmad | 0459‑201222 | 0345‑1502533 |
| Kundian | SDO | Uzma Kanwal | 0459‑242546 | 0345‑1502535 |
| Wan Buchran | SDO | Asif Naeem | 0459‑396166 | 0345‑1502573 |
| Mianwali RO | RO | Nazar Abbas | 0459‑920038 | 0345‑1501301 |
| Kala Bagh Division | Xen (O) | Manzoor Ahmed | 0459‑395504 | 0345‑1503590 |
| Kala Bagh | SDO | Khawar Abbas | 0459‑395819 | 0345‑1502534 |
| Essa Khel | SDO | Karan Kumar | 0459‑285258 | 0345‑1502571 |
| Kala Bagh RO | RO | Ejaz Haider | 0459‑ | 0345‑1501248 |
| Bhakkar Division | Xen (O) | Muhammad Bilal Iqbal | 0453‑9200116 | 0345‑1502014 |
| Bhakkar City | SDO | Muhammad Kazim Raza | 0453‑512979 | 0345‑1502045 |
| Bhakkar Rural | SDO | — | 0453‑9200097 | 0345‑1500834 |
| Jhang Road (Bhakkar) | SDO | Muhammad Shahid Azeem | 0453‑9200115 | 0345‑1502044 |
| Bhel Road (Bhakkar) | SDO | Muhammad Shahid Azeem | 0453‑432044 | 0345‑1502061 |
| Mankera | SDO | Nadeem Ahmad | 0453‑410142 | 0345‑1500847 |
| Bhakkar RO | RO | Asif Ali | 0453‑9200007 | 0345‑1502042 |
| Darya Khan Division | Xen (O) | Muhammad Sohail Kamran | 0453‑222116 | 0345‑1500846 |
| Darya Khan City | SDO | Muhammad Ayaz Khan | 0453‑222092 | 0345‑1502043 |
| Darya Khan Rural | SDO | Aroon Kumar | 0453‑322148 | 0345‑1502046 |
| Kaloor Kot | SDO | Sheheryar Khan | 0453‑200969 | 0345‑1502047 |
| Jandanwala | SDO | Meeral | 0453‑440969 | 0345‑1500853 |
| Dullewala | SDO | Muhammad Shafiq | 0453‑445133 | 0345‑1500849 |
| Darya Khan RO | RO | Waseem Gull | 0453‑222130 | – |
These District Numbers Are Highly Useful in Cases Like:
- Slow response from the main helpline
- Emergency in your local area
- Line fault that needs quick attention
- Billing correction requiring direct officer contact
- Meter replacement issues
Calling your regional officer often results in faster complaint resolution.
How FESCO Ensures Quick Response
FESCO has developed a systematic response mechanism:
1. Automated Complaint Recording
The system instantly logs your complaint.
2. Technical Team Assignment
Your complaint is routed to the nearest field staff.
3. Monitoring via Control Room
Regional officers keep track of open complaints.
4. Follow-Up Calls
FESCO verifies if the issue was resolved.
5. Complaint Closure
Only the customer can confirm proper resolution.
This controlled system ensures that you get timely support.
Common Reasons People Contact the FESCO Helpline
Here are the top issues customers report:
Billing Complaints
- Units charged incorrectly
- Previous month dues added
- Meter reading not updated
- Tariff miscalculation
Technical Faults
- Transformer tripped
- Wire burnt
- Phase dropped
- High voltage
Meter Complaints
- Burned meter
- Stuck meter
- Meter replacement
- New meter installation delay
Load Shedding Queries
- Unexpected outages
- Schedule updates
New Connection Inquiries
Customers often call to check the status of their application.
FESCO Helpline vs Visiting Office: Which is Better?
Most problems can be solved through the FESCO Helpline without visiting the office.
However:
Helpline is better for:
- Complaint registration
- Technical faults
- Bill issues
- Voltage problems
- Power breakdown
Office visit is better for:
- New connection documents
- CNIC verification
- Legal matters
- Name change on bill
Combining both gives the best results.
Tips to Get Faster Response from the FESCO Helpline
Here’s what experienced users recommend:
1. Call early morning
Lines are less busy.
2. Provide accurate consumer number
Speeds up complaint entry.
3. Mention exact pole or transformer number
Helps locate fault faster.
4. Use district-wise officer numbers for urgent issues
Direct contact means instant action.
FESCO Helpline FAQs (Quick Answers)
What is the FESCO Helpline Number for 2025?
111-000-118
Is the helpline available 24/7?
Yes, especially emergency support.
Can I report theft or illegal connections?
Yes, through the helpline or your regional office officer.
How long does it take to resolve a complaint?
Simple faults: 30 minutes to 2 hours
Major faults: 4–8 hours
Technical issues: 24 hours
Can I get duplicate bill via helpline?
Yes, they guide you through the process.
Conclusion: FESCO Helpline Number 2025 – Your Complete Support System
Electricity issues are stressful, but you don’t need to struggle when you have the right information. The FESCO Helpline, FESCO Complaint Helpline, and regional FESCO Contact Numbers give you complete support for every type of problem—billing, technical fault, meter issues, or emergencies.
Whether you are in Faisalabad, Jhang, Sargodha, or Mianwali, the district-wise numbers provided in this article ensure that your issue reaches the right officer instantly.
If you save these contact numbers, you’ll never face unnecessary delays again.